Navigating Difficult Conversations with Courage and Care
Frame the purpose, Acknowledge impact, Cite concrete examples, and Talk next steps. Write your opening sentence, practice aloud, and invite a trusted peer to challenge your clarity. Share what changed after rehearsal to inspire fellow readers.
Navigating Difficult Conversations with Courage and Care
Address specific behaviors and outcomes, not someone’s character. This centers the conversation on changeable actions and preserves dignity. Use phrases like, “What I observed was…” and, “The impact was…” before co-creating a plan together.